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Privacy Policy – Cambs Digitise Ltd

Last updated: October 2025

Cambs Digitise Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data fairly, lawfully and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Cambs Digitise Ltd
Unit 2C New Barn Farm, Tadlow, Royston, SG8 0JD
Company No. 16735890
Email: michael@cambsdigitise.com
Telephone: 01223 944314
Website: www.cambsdigitise.com

2. What personal data we collect

We collect and process the following information:

  • Contact details – name, phone number, email address and postal address supplied via online forms, email or telephone.

  • Order information – job notes, payment status, chosen media format, delivery preferences.

  • Media content – physical or digital recordings, photos, slides or documents supplied to us for digitisation.

  • Website usage data – IP address, browser type, and interaction data collected via analytics tools.

  • Security – images captured by on-site CCTV for safety and asset protection.

3. How we use your data

We use your data to:

  • Process and deliver your digitisation orders;

  • Communicate about your project or enquiry;

  • Keep records for tax and accounting purposes;

  • Improve our services and website experience;

  • Protect our property and maintain security through CCTV.

We do not use your information for automated decision-making or profiling.

4. Lawful basis for processing

Our lawful bases include:

  • Contract – to fulfil your order or provide a quotation;

  • Legal obligation – for record-keeping and tax compliance;

  • Legitimate interests – for business administration, quality assurance and site security.

5. Data storage and retention

Active jobs are held on encrypted local SSDs stored securely on our premises.
Backups may be mirrored to encrypted network storage to ensure data integrity.
Customer media and digital copies are deleted within 30 days of completion unless otherwise agreed.
Invoices and order records are retained for accounting purposes for up to 7 years.

6. Sharing your information

We do not sell or share your information with third parties.
We may use trusted partners for secure payment processing or digital delivery, under written data-processing agreements.

7. Your rights

You have the right to request:

  • Access to your personal data;

  • Correction of inaccurate data;

  • Erasure where appropriate;

  • Restriction or objection to processing;

  • Data portability.

To exercise any of these rights, email michael@cambsdigitise.com.
You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.

8. Cookies & analytics

Our website may use small text files (“cookies”) and analytics tools such as Google Analytics to understand visitor usage.
You can control or delete cookies through your browser settings.

9. Data security

All digital storage uses encrypted devices and password protection.
Access to customer data is restricted to authorised personnel only.
We maintain up-to-date antivirus and system security measures.

10. Changes to this policy

We may update this Privacy Policy periodically. The latest version will always appear on this page with the updated date shown above.

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